KC 2.2 - Quality Management Infrastructure

Building an environment that emphasizes activity throughout the organization is very important. Any Organization’s Quality/Process Focus involves developing and maintaining an understanding of the organization's and projects' software processes and coordinating the activities to assess, develop, maintain, and improve these processes.

The organization provides the long-term commitments and resources to coordinate the development and maintenance of the software processes across current and future software projects via a group such as a Software Engineering Process Group or Process Development Group or Core Process group on the top. Depending on the size of the organisation, there may be other strategic groups to steer the processes through out the organisation. The other groups may be the Steering committes, Process Action Teams etc.

Administering the processes forms very important for the process group. As mentioned int he responsibilities of the Process Group, maintenance of the Process Data Base is very important for the organisation. The requests for changes in the existing processes may frequently be occuring if the processes are not defined or if the people are not trained on them properly. So, the enterprise has to take care of all the intricacies of the administration aspects of the Processes.