KC 2.1.3 - New Behaviors for Management

Controlling Organizational climate

Organizational climate is the employees’ attitude towards their organization. The climate is crucial in creating & maintaining an effective organization.

Steps to assess Organizational climate

• Look at the organization

• Examine jobs within the organization

• Assess Employee’s performance

• Evaluate how the employees feel about their leader

• Create a dialog with the members of the group

• Rate organizational climate (1-5)

Suggestions on how to change the Organizational climate (if required)

• Develop within the group a vision of what needs to be changed

• Change group procedures

• Develop a plan to accomplish the group mission

• Reassign tasks

• Develop new methods of rewarding people

Don’t re-invent the wheel

• Identify Effective quality practices through visits to other companies

– Specific information

– General information

Visit other companies

• Identify discussion areas

• Identify target companies

• Schedule the visit

• Conduct the visit

• Put new practices into use