KC 7 - Quality Control Practices

2006 CSQA Body of Knowledge
Knowledge Category 7

Quality Control Practices

Quality control practices should occur during product development, product acquisition, product construction at the end of development/acquisition and throughout product change and operation. During development, the quality control process is frequently called verification and at the conclusion of development, it is called validation. This category will address the various types of controls and when they are best used in the process. The quality practitioner should also be familiar with developing testing methodologies, verification and validation techniques, the framework for developing testing tactics, change control and configuration management.

Testing Concepts

The Testers’ Workbench
Test Stages (Unit, Integration, System, User Acceptance)
Independent Testing
Static versus Dynamic Testing
Verification versus Validation
Stress versus Volume versus Performance
Test Objectives
Reviews and Inspections

Developing Testing Methodologies

Acquire and Study the Test Strategy
Determine the Type of Development Project
Determine the Type of Software System
Determine the Project Scope
Identify the Tactical Risks
Determine When Testing Should Occur
Build the System Test Plan
Build the Unit Test Plans

Verification and Validation Methods

Management of Verification and Validation
Verification Techniques (reviews, code walkthroughs, requirements tracing)
Validation Techniques (white box, black box, incremental, thread, regression)
Structural and Functional Testing

Software Change Control

Software Configuration Management
Change Control Procedures

Defect Management

Defect Management Process
Defect Reporting
Severity versus Priority
Using Defects for Process Improvement