March 2006 Exam Questions

Hey friends,

I'm posting here a post as it is from "CQAfolks" yahoo group for your reference. Please note that I cant guarantee the correctness of this.

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Following is the list of subjective questions from the March 2006 exam. Each question carries 10 marks.

Paper 1:
1. Explain testing process with the help of PDCA.
2. Why do companies select quality models (ISO, CMMi, etc)
3. A question on PDCA and the concept of continuous improvement.
4. Explain: a) Environment planning. b) Assumption planning
5. A question on Control chart
6. Define the following with 2 examples each. a) Preventive controls. b) Detective controls c) Corrective controls.
7. Differentiate verification and validation. Explain 2 techniques for each and the output from each technique.
8. Describe reliability and validity.
9. Demonstrate software in operation - desired aspects to be available.
10. A question on Quality Management Infrastructure.

Paper 2:
1. Metrics for reliability, usability, maintainability, security.
2. Design a mentoring program to transfer knowledge from seniors to juniors.
3. Cause-&-effect diagram for customer satisfaction.
4. Benchmarking - definition. what should be done before that?
5. Sample Control charts of 2 projects were given - one with defect rates within control limit - other outside control limits. Explain.
6. Software contracted outside. Failure reasons and mitigation plans.
7. People Management Capability Model.
8. Steps for security baseline.
9. Describe a customer satisfaction program.
10. Process Improvement Team - a) who are the members. b) what are their responsibilities.